Frequently Asked Questions

We are a UK-owned, family-run printing company based in Penketh, Warrington. We create custom designs on clothing, workwear and merchandise, and we also supply business print.

Yes, bulk orders are what we do best. Whether it is a team, a school year group, a club or a whole workforce, we will make sure the quality is consistent across every item and that your order arrives on time.

Minimum quantities depend on the product and the type of decoration. Each product page shows the minimum for that item. If you are unsure, call us on 01925 413299 or email orders@topprintltd.com and we will point you in the right direction.

Browse the website, choose your product, add your design or text and check out online. You can pay by Mastercard or Visa. If you would rather talk it through first, our team is happy to take your order by phone or email.

Yes. Send us your logo, idea or even a rough sketch and we will advise on what will work best for the garment and the decoration method. We will always confirm what you are getting before production.

We cover T-shirts, polo shirts, hoodies, hi-vis and a wide range of workwear. Browse the categories on our site to see the full range.

Absolutely. Branded workwear and hi-vis are some of our most popular lines. Choose your garment, tell us where you want the logo and we will take care of the rest.

If you would like to check a garment or a decoration before committing to a large order, get in touch and we will let you know what we can arrange.

Yes. We build webshops so your team members, staff or supporters can order their own branded items. Visit our Webshops page or contact us to find out how it works.

We have a wide choice of leavers designs and products for the 2026 year groups. Visit our Leavers 2026 section to see what is currently available.

Personalisation is one of the most popular parts of our leavers range. Contact us with your year group details and we will explain how names and individual details are handled for your order.

The earlier, the better. Ordering in good time means no last-minute rush and gives you the best chance of everything arriving before your leavers day. Call 01925 413299 and we will talk you through timings.

We print business cards, leaflets, booklets and roller banner stands, and we make custom mats too. Minimum order quantities vary by product, so check the product page or ask us.

Custom made mats start from £25 plus VAT. The final price depends on the size and design you choose.

Yes, delivery is free on all orders over £150.

Production and delivery times depend on the product, the decoration and the quantity. If you have a deadline, tell us when you order and we will let you know what is achievable.

Our full Returns Policy and Shipping Information are linked in the footer of every page. Because many items are made to order with your own design, please read the policy before ordering, and contact us straight away if anything is wrong with your delivery.

No, but registering is free and gives you faster checkouts, order tracking and priority support.

Yes. We have a separate trade-only portal for businesses that want to buy from us. Use the Trade Only link on our website, or contact us to find out more.